1. Sign in to your Zoolz online account.
  2. Refer to the Users/Servers tab.
  3. Select the Users option from the left side menu. A list of your added users will be shown, and you can see if a policy is assigned for each user or not by noticing the POLICY column for each user.
  4. Click the Actions icon for the user you wish to remove the policy assigned to him/her → Select the Remove Policy option.
    Remove Policy for users
  5. A confirmation message will be shown. Click OK.
  6. On the computer where Zoolz software is installed, wait for 15 minutes for Zoolz to take the new changes so the user can edit his/her Data Selections and Settings from there, or force the immediate synchronization, by right-clicking Zoolz agent (icon) in the system tray (Taskbar) → ToolsSynchronize Account.
    sync account

  1. Sign in to your Zoolz Intelligent online account.
  2. From the left side menu, select the Users/Servers option.
    Users Servers - Intelli
  3. From the left side menu of the Manage Users/Servers page, click the Users option. A list of the users added under your Zoolz Intelligent account will be shown.
  4. Click the Actions icon (Actions icon) for the user you wish to remove the policy assigned to him/her → Select the Remove Policy option.
  5. A confirmation message will be shown. Click OK.
  6. On the computer where Zoolz Intelligent software is installed, wait for 15 minutes for Zoolz Intelligent to take the new changes so the user can edit his/her Data Selections and Settings from there, or force the immediate synchronization, by right-clicking Zoolz Intelligent agent (icon) in the system tray (Taskbar) → ToolsSynchronize Account.
    Synchronize Account - Intelli