First you need to download Zoolz Viewer then to access files offline, you will need to download them to the favorites folder as explained below:

From iPhone and iPad:

  1. Tap on Zoolz Viewer App.
  2. Sign in to your account.
  3. Browse for the video or music file.
  4. Long press on it.
  5. Select the Download to favorites option.

From Android:

  1. Tap on Zoolz Viewer App.
  2. Sign in to your account.
  3. Browse for the video or music file.
  4. Long press on it
  5. Select the Add to favorites options.

Once downloaded, you can open the favorites folder and view your files anytime.