Check your Internet connection Make sure that you have a proper Internet connection on your machine. Check the Settings of your Zoolz desktop software Open your Zoolz Intelligent desktop software → Settings → Connection → If the Wireless connection (WiFi) option is selected, click on WiFi Safelist, and make sure the All WiFi networks option is selected → […]
Protected: I am receiving: “You do not have available licenses for server backup” message. What should I do?
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As a Zoolz Intelligent Partner (Branded or not), you can get periodic summary reports for all your user accounts directly to your email. To configure such report settings, here is what you need to do: Log into your Partner account. On the left-hand pane, click on Settings. Under the REPORTS SETTINGS section of the Settings page, […]
As a Branded Partner, you have access, by default, to our generic branded Android & iOS mobile app, called Cosmic Cloud. Cosmic Cloud for Android: https://play.google.com/store/apps/details?id=com.cosmic.cloud Cosmic Cloud for iOS: https://itunes.apple.com/us/app/cosmic-cloud/id1325553022?mt=8 You can customize this Cosmic Cloud app to add your own brand name and logo. This way, once your clients install the app and sign into their […]
As a Zoolz Intelligent Partner (Branded or not), you could have direct User Account Management from the Accounts section of your Partner portal. The system ONLY supports plan “UPGRADES”. Meaning, you cannot change a plan assigned to an existing account to a downgraded plan (A Plan with fewer features than the already assigned one). To upgrade […]
You can add a shortcut, or widget, to your Home screen of your iOS device, to easily get access to your Zoolz intelligent backup. How to enable widget for iOS devices On the lock screen of your iPhone or iPad, swipe left to right until you see a list of widgets. Once you do, scroll […]
Zoolz Intelligent now allows you to import the files you have under your G Cloud account. To do so, here is what you need to do: Sign into your Zoolz Intelligent online account. Select the Discover option from the left side menu. From the left side menu of the Discover Data page, click on the Add Service button. […]
Zoolz does not delete files from the backup even if you have deleted the original copy of them from your machine, as this is the main purpose of having a backup. In the case you have deleted file(s) locally from your machine, you will find that those file(s) still available under your Zoolz backup, but they […]
Zoolz Intelligent allows the user to restore the data to a newly created database, as well as restoring it over an existent one. Please refer to the following steps to restore your MS SQL Database: Open Zoolz Intelligent desktop client on your machine → Click the Restore option on the Dashboard. In the Restore window, select the MS SQL Database […]
Protecting MS SQL Database(s) is a major task. Zoolz Intelligent ensures to give you an easy to use, Continuous Data Protection backup for databases and the entire MS SQL Server instances. In order to back up your MS SQL Database, please refer to the following steps: Before you start backing up your MS SQL databases, […]