This option is only available on Windows machines. Users can set a passcode to access the BigMIND desktop client (software) when needed.
Category: Under the Hood
Failed Backed Up Files Report
Sometimes, files may fail to be backed up to the Cloud due to a variety of reasons, such as: The file has a long path. (Learn more) The upload was interrupted due to some connection issues. (Learn more) The file is no longer available under the selected directory. It either has been deleted or moved […]
How to Change the Language of the Desktop Backup Software
During the initial installation of the Zoolz/BigMIND desktop software on a Windows machine, you will be asked to select the preferred installation language. If you later need to change the language for the Zoolz/BigMIND desktop software, here is what to do:
Maintenance and Premium Support Services
Having reliable maintenance and support services within a cost effective subscription is never easy to find. As with most all SaaS and IaaS providers, these are additional services purchased separately from your initial subscription. At Zoolz we promise to provide skilled and dedicated staff ensuring commitment and maximum value to each customer. Our support team […]
Backup Using Metered Connection
In case of metered connection, kindly enable backup over metered connections option by following steps below:
How to Manage Your Connection to BigMIND
The administrator of the BigMIND account can manage their connection to the account as follows: Sign into your BigMIND online account. Click your name on the upper right corner of your account. Select Account Settings. Scroll down to find Connection Settings. From there, you can manage the connection to this BigMIND account by selecting one of the […]
No-BigMIND Zone
When you install the BigMIND desktop software on your Windows machine, you will find that a new folder with the name of No-BigMIND Zone has been created on your desktop. You can use this No-BigMIND Zone folder to prevent BigMIND from backing up certain files/folders by simply drag/drop them into it. This way, if you select to […]
The Audit types in BigMIND
BigMIND provides two types of Audit; Basic and Lifetime. With the Basic Audit, you can review the actions taken on the system or on the machine(s) where BigMIND software is installed from only the last 30 days. With the Lifetime Audit, you can review the actions taken on the system or on the machine(s) where BigMIND software […]
How Can I Manually Upload Data To The Cloud?
You can manually upload files/folders from any machine directly to the Cloud by doing the following:
Device Health Status
When you generate a report under your Reports page, Smart Reports section of your BigMIND online account, you will see information about the Device Health of your added machines. Here is the meaning of each one of those rules: This means that the number of the files in the Pending list on this machine […]