We are proud to announce that we are rebranding our solution name from “Zoolz Intelligent” to “BigMIND”. Zoolz Intelligent has undergone a significant transformation and development in the past few years with the pursuit of developing a comprehensive and feature rich solution which will positively impact the lives of users. The new identity had to […]
Category: BigMIND
Device Health Status
When you generate a report under your Reports page, Smart Reports section of your BigMIND online account, you will see information about the Device Health of your added machines. Here is the meaning of each one of those rules: This means that the number of the files in the Pending list on this machine […]
Troubleshooting Connection Issues
Check your Internet connection Make sure that you have a proper Internet connection on your machine. Check the Settings of your BigMIND desktop software Open your BigMIND desktop software → Settings → Connection → If the Wireless connection (WiFi) option is selected, click on WiFi Safelist, and make sure the All WiFi networks option is selected → Click […]
Free Up Space On My Smartphone Using The BigMIND Mobile App
Now, BigMIND can help you to free up space locally on your smartphone, by erasing the original photos and videos from the device’s internal memory and the external SD card after uploading them to your BigMIND account. To enable this option, open the BigMIND app installed on your smartphone → Refer to the Dashboard screen […]
I am receiving: “You do not have available licenses for server backup” message. What should I do?
This message will be shown by the Zoolz desktop client in the following two cases: Case 1: You are a Home user Home users are not allowed to backup Windows servers. This feature is available only for the Business subscribers. For more information about the differences between the Home and the Business subscriptions, please check this […]
As a BigMIND Partner, How Can I Configure My User Accounts’ Reports Settings?
As a BigMIND Partner (Branded or not), you can get periodic summary reports for all your user accounts directly to your email. To configure such report settings, here is what you need to do: Log into your Partner account. On the left-hand pane, click on Settings. Under the REPORTS SETTINGS section of the Settings page, enable […]
As a BigMIND Branded Partner, How Can I Have My Own Custom Mobile Apps?
As a Branded Partner, you have access, by default, to our generic branded Android & iOS mobile app, called Cosmic Cloud. Cosmic Cloud for Android: https://play.google.com/store/apps/details?id=com.cosmic.cloud Cosmic Cloud for iOS: https://itunes.apple.com/us/app/cosmic-cloud/id1325553022?mt=8 You can customize this Cosmic Cloud app to add your own brand name and logo. This way, once your clients install the app and sign into their […]
As a BigMIND Partner, How Can I Change my Users’ Accounts Plans?
As a BigMIND Partner (White labeled or not), you could have direct User Account Management from the Accounts section of your Partner portal. To change the plan of any account, first you need to make sure that the new plan is already available and created within the Plans section of your Partner portal. This article shows you […]
Add A BigMIND Widget To Your iOS Device
You can add a shortcut, or widget, to your Home screen of your iOS device, to easily get access to your Zoolz intelligent backup. How to enable widget for iOS devices On the lock screen of your iPhone or iPad, swipe left to right until you see a list of widgets. Once you do, scroll […]
Import Files From G Cloud To BigMIND
BigMIND allows you to import the files you have under your G Cloud account. To Import Data Sign in to your BigMIND online account. Select the Discover option from the left side menu. From the left side menu of the Discover Data page, click on the Add Service button. From the opened pop-up box, refer to the […]