Category: BigMIND
Files De-Duplication
Zoolz has introduced a De-Duplication feature. This feature will work between your machine(s) and the Zoolz/BigMIND servers in order to locate the duplicate files. So, when: You move your files to a new machine. Reinstall Windows on your machine. Backup the same file from two machine or more. Backup the same file that is stored […]
How can I repair the .NET Framework installed on my machine?
Make sure that you have the required .NET Framework installed in your system. You can install the required .Net Framework package for your operating system from the following links: For Windows Vista: Download link For Windows 7, 8 and 10: Download link If you already have the correct version of the .Net Framework installed or if the installer above […]
Schedule Your Backup
My storage is full, how can I free up some space?
The used space that you can see on the Dashboard of your Zoolz/BigMIND desktop software and online account is for all the machines and the users that you have under your account and not only for your machine/user, so to free up space, please refer to the following: Delete unwanted files from the backup. Remove […]
How can I delete files from the backup permanently?
Important! By deleting files/folders from your backup this way, Zoolz/BigMIND will not backup those files/folders again unless the original files/folders get modified. If you have files that are deleted from your machine and you want to delete from the backup, please go to More menu and make sure that Show Deleted items is selected to be able to […]
Direct upload of your files from any Computer even if Zoolz is not installed on it
You can now upload files/folders from any machine (Without having the Zoolz desktop client installed on it) directly to your online account. Here is how to do so:
How to generate logs for users who have policies assigned
If you have a policy assigned to you and need to generate the logs for troubleshooting, then please: You can follow the steps in this article if you are not able to get in to the Zoolz/BigMIND Dashboard, but instead of step 3 and 4 above, you can just reboot your machine.
Zoolz Versioning
Since Zoolz backs up your data incrementally, once any of your selected files gets modified locally on your drive(s), Zoolz desktop software will back it up again for you, creating a new version of this file under your backup, so you can restore the old versions in case you need to. Zoolz & BigMIND Business users […]
I purchased an upgrade but my account information didn’t change
To solve this issue please follow the below steps: If you purchased an upgrade using another email than the one linked to your Zoolz/BigMIND account, please contact sales.