I have a discount coupon for Zoolz, how can I use it?

Sign up for a Zoolz account if you do not have one, or log into your existing account. Refer to the Upgrade tab . All the currently available plans will be shown. Click the Buy Now (Or the Check Out) button. A box with two available payment methods will be shown. Select the prefered method, […]

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Difference between a User & a Computer

Every Zoolz account has an Administrator user, under which normal users are listed, and each user can have up to three computers backing up to the account at the same time. To explain further, the image below shows the account structure of Zoolz in terms of Users v.s Computers: Each user has their own login email […]

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How can I change my account’s email address?

Sign in to your Zoolz online account. Click on the arrow next to your name in the upper right corner → Select the Account Settings option. Click on Edit next to Name & Email. Erase the old email and type the new one in the Email field. Click on Update. Same method applies to Zoolz Archive (Business and Home) and Zoolz Intelligent.

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Where can I find my payment details, invoice or renew my account?

Since all the payments for Genie9 products are done through Avangate, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.avangate.com/myaccount/ Create your own account, or if you already have one, sign into it […]

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